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Account

Tenants​

"Account"→"Tenants"

The Tenants page lists tenant name, site count, device count, organization, gateway pools, created time, status, and actions. It also supports filtering by tenant name, organization, and status.

Tenants

Create Tenant​

"Account"→"Tenants"→"New"

Create Tenant

Tenant Info​

  • Name: cannot contain special characters or spaces, and must start with an English letter.
  • Description
  • Email
  • Phone
  • Service Code
  • MFA: when enabled, all users under the tenant must enable multi-factor authentication and cannot turn it off.

Organization Info​

  • Organization
  • Address

Tenant Settings​

  • Gateway Pool: assigns gateway pools to the tenant.
  • Privilege Tags: used to scope permissions for different administrators.
  • Partner Tag: associates the tenant with a partner tag.
  • Dashboard: selects the tenant dashboard type. Leave it empty to hide the dashboard.
  • Only allow stable image upgrades: when enabled, the tenant can only upgrade to stable device images.
  • Enable hierarchical organization: enables hierarchical site/organization management for the tenant.
  • Enable large-scale mode: optimizes tenant pages for large numbers of sites.

Enable Site Area Management​

After hierarchical site area management is enabled, tenant user permissions can be scoped to site areas, and tenant administrators manage only the assigned site areas.

Enable Site Area Management

The site area selector chooses the root site area by default. Configure site areas under "Config"→"Sites".

Dashboard Configuration​

The dashboard field supports disabled, legacy dashboard, and new dashboard options.

Dashboard Configuration

Shut Down a Tenant​

The tenant shutdown action is available on the provider Account→Tenants page.

Shutdown Tenant

danger

The operator is responsible for any loss or legal liability caused by shutting down a tenant.

Shutdown Warning

Users​

"Account"→"Users"

The Users page lists provider users, authentication mode, MFA status, role, and actions.

Users

Create User​

"Account"→"Users"→"New"

The New menu supports New System Admin and New Ops Admin.

New User Menu

The user creation form includes account settings such as name, description, password, email, phone, authentication mode, and session timeout.

Create User

Roles​

"Account"→"Roles"

The Roles page lists role name, role type, privileges, and actions. It also provides Edit Privilege Descriptions and New.

Create Role​

"Account"→"Roles"→"New"

Roles define sets of provider permissions that can be assigned to users. Select privileges in area ①, click the transfer button in area ②, and then save the role.

Create Role

Edit Privilege Descriptions​

Privilege descriptions can be edited so permission codes are easier to understand.

Edit Privilege Descriptions

Modify API Permissions​

API permissions can be customized by opening the Roles page with ?debug=1 appended to the URL.

Modify API Permissions

Permissions can be added for monitoring APIs or controller APIs.

Edit API Permissions

Partners​

"Account"→"Partners"

The Partners page shows partner authorization information, license expiration, points consumed today, and auto-renew time.

Partners